Zendra connects your membership data to Shopify Sidekick, so you can ask questions about your program in plain language and get answers right inside Shopify — no reports to dig through, no switching tabs.

This works on every Zendra plan, with no setup or configuration required: once Zendra is installed, these capabilities are available to Sidekick automatically.

When you’d use this

• Ask about your membership program in plain language.
• Check member status, revenue, or activity without building a report.
• Get answers inside the Shopify admin instead of switching tabs.

What you can ask

Sidekick can pull the following from Zendra:

• At-risk members — who’s approaching expiry or showing churn risk, so you can act before they lapse.
• Member lookup — the membership details for a specific customer (plan, status, dates).
• Membership revenue — how much your membership program is bringing in.
• Membership stats — program-wide numbers like active members and how they’re trending.
• Plan breakdown — how members are distributed across your plans.
• Member search — find members matching what you’re looking for.

How to ask

1. Open Sidekick in your Shopify admin.
2. Ask a question about your membership program in plain language.
3. Sidekick pulls the answer from Zendra and shows it inline, with links back into Zendra where relevant.

Example questions

• “Which members are at risk of churning this month?”
• “What’s the membership status for jordan@example.com?”
• “How much revenue is my membership program generating?”
• “How many active members do I have, and how are they split across plans?”
• “Show me members on the Gold plan.”

Find it in Settings » Integrations

You can also see the Shopify Sidekick connection from inside Zendra: go to Settings » Integrations and open the Shopify Sidekick entry for a detail view of the connection. This is a good first stop if you want to confirm the integration is active before asking Sidekick a question.

Good to know

• Sidekick answers reflect your current Zendra data.
• Availability of Sidekick itself is controlled by Shopify; if you don’t see Sidekick in your admin, it may not be enabled for your store yet.

Common issues

• Sidekick doesn’t know about your members. Confirm Zendra is installed and has finished its initial sync.
• Answers seem off. Ask about a specific plan by name, or rephrase the question more concretely.

Keep learning

• Managing members
• Your Zendra plan & billing