Directing non-members to sign up

Zendra auto-builds a Memberships collection and uses it as the default sign-up destination for non-members — and lets you point that call-to-action anywhere.

Beka Rice Avatar

Written by

Last updated


Zendra automatically builds and maintains a Memberships collection in Shopify that groups your membership products, and it uses that collection as the default destination for the sign-up call-to-action customers see when their account has no memberships yet. You can point that call-to-action somewhere else from your General settings.

When you’d use this

  • You want your membership access-granting products grouped in one collection without maintaining it by hand.
  • You want to control where customers go when they open their account and don’t have a membership yet.

How it works

The auto-built Memberships collection

When you install Zendra, it creates a smart collection named Memberships in Shopify and keeps it up to date. The collection automatically includes any product Zendra recognizes as a membership access-granting product, so as you add or change membership products, the collection stays current with no manual upkeep.

You can rename the collection in Shopify if you like — Zendra tracks it internally, so renaming it won’t break the connection.

The sign-up call-to-action

When a customer opens the memberships area of their Shopify account and has no membership yet, Zendra shows them a call-to-action to go and sign up. By default, that button sends them to the auto-built Memberships collection.

To send customers somewhere else instead:

  1. Go to Settings » General.
  2. Find the Sign-up link destination field.
  3. Enter a full URL (for example https://yourstore.com/pages/join) or a store-relative path (for example /pages/join). Leave it blank to use the automatically built Memberships collection.
  4. Save your settings.

Permissions

This feature uses additional Shopify permissions so Zendra can publish and maintain the Memberships collection on your storefront. After updating, you may be prompted to re-grant permissions to Zendra in Shopify — approving keeps the collection building and publishing correctly. If you decline, the Memberships collection may not appear or stay current.

Common issues

  • The Memberships collection is empty or missing. Make sure you have at least one membership product, and that you’ve approved the permission re-grant prompt if you saw one. The collection includes products Zendra marks as membership products.
  • The sign-up button goes to the wrong place. Check the Sign-up link destination field in Settings » General. Leave it blank to fall back to the Memberships collection.
  • There’s no sign-up button at all. The call-to-action doesn’t appear for stores that grant membership on sign-up rather than by purchase, since there’s nothing for the customer to buy.

Keep learning