Zendra publishes each customer’s membership status to Shopify customer metafields, so you can build conditional storefront content in Liquid — show or hide sections by membership status or by plan — without using Zendra’s app blocks. The metafields are created automatically when Zendra is installed and are readable in the storefront.

These fields read off the logged-in customer object, so conditional logic only resolves for logged-in customers. Treat logged-out visitors as non-members.

When you’d use this

• Show a members-only section, or hide content from non-members, directly in a theme template.
• Render a plan-specific banner or coupon (for example, only for Gold members).
• Greet members by tenure (“Member since 2024”).
• Build member logic into a section or block where Zendra’s own app block doesn’t fit.

How it works

Zendra syncs three queryable customer metafields under its app namespace, app--284688121857. They’re updated automatically on every membership change and are read-only to merchants.

Field (merchant-facing name)	Liquid	Type	Value
[Zendra] Member Status	customer.metafields.app--284688121857.member_status	text	active, inactive, or none
[Zendra] Active Plans	customer.metafields.app--284688121857.active_plans	list of text	the plan slugs the customer currently has active access to
[Zendra] Member Since	customer.metafields.app--284688121857.member_since	date & time	date of the customer’s first-ever membership activation

member_status is the quickest member / non-member check; active_plans lets you branch by specific plan; member_since supports tenure-based content.

Show content to members only

{% if customer.metafields.app--284688121857.member_status.value == 'active' %}
  <p>Members-only content here.</p>
{% else %}
  <p><a href="/pages/membership">Join to unlock this.</a></p>
{% endif %}

Render plan-specific content

active_plans is a list of plan slugs, so use contains to target one plan:

{% assign plans = customer.metafields.app--284688121857.active_plans.value %}
{% if plans contains 'gold' %}
  <div class="member-notice">
    <p>A notice for Gold members — a coupon to use at checkout.</p>
  </div>
{% endif %}

Greet members by tenure

{% assign since = customer.metafields.app--284688121857.member_since.value %}
{% if since %}
  <p>Member since {{ since | date: '%B %Y' }}.</p>
{% endif %}

Good to know

• Confirm the namespace. app--284688121857 is Zendra’s app namespace and is the same on every store that installs Zendra. To verify it for your store, go to Settings » Metafields » Customers in Shopify admin, then More actions » View read-only definitions.
• Use .value. In Liquid a metafield is an object; append .value to read it. For active_plans (a list type), .value returns an array you can iterate or test with contains.
• Slugs, not names. active_plans holds plan slugs (e.g. gold), which may differ from the display name. Confirm a plan’s slug in its Zendra settings before hardcoding it.
• Managed by Zendra. These fields are set by the app and are read-only — don’t write to them from the theme; edit memberships in Zendra and the values follow.
• There’s also an internal memberships blob used for content restrictions and Shopify Functions. It stores plan IDs rather than slugs and isn’t the intended theme surface — build storefront logic on the three queryable fields above.

Common issues

• Nothing renders for a logged-in member. Confirm the customer truly has active access (member_status is active), and that you’re reading .value. A bare customer.metafields.app--284688121857.member_status returns the object, not the string.
• A plan check never matches. You’re likely comparing against the plan’s display name — use its slug.
• Fields are missing entirely. The metafield definitions are created when Zendra installs. If they’re absent, reopen Zendra to trigger setup (a backfill runs for existing members).

Keep learning

• Member content protection — Zendra’s built-in gating, when you don’t need custom Liquid.
• Managing members — the same data, used for segments and analytics.
• Zendra app blocks & widgets — the no-code storefront blocks.