Shipping perks reward members at checkout automatically — free shipping, discounted rates, or shipping options only members can choose. Members see them as soon as they log in, with nothing to enter.
When you’d use this
- Offer members free shipping — a strong friction-reducer for repeat buyers.
- Give members a discount on shipping rates rather than fully free shipping.
- Reserve premium options (expedited or express) for members.
How it works
- Free shipping — removes the shipping cost for members, offered automatically at checkout.
- Shipping rate discounts — take a percentage or fixed amount off rates for members.
- Members-only shipping rates — restrict specific options (e.g. priority or express) so only members can select them.
Controlling the cost
Shipping perks can be scoped so they don’t run away with your margin: add thresholds (for example, free shipping over $50), restrict to certain regions or methods, or schedule the perk so a free-shipping window opens and closes automatically.
Common issues
- A member doesn’t see the rate. Confirm they’re logged in and active, and that the rate’s conditions (threshold, region, method) match their cart.
- Free shipping is showing for everyone. Check the perk is gated to the plan, not configured as a store-wide rate.
Keep learning
- Member discounts — member-only pricing on orders and products.
- Membership perks — the full set of perk types.
- Member exclusive products — reserve products for members.